Privacy Policy

Privacy Policy

At Casino Moose Jaw, we value our customers' trust and are committed to protecting their personal data. This privacy policy outlines how we collect, use, store, and share information about our visitors.

Information Collection

When you visit our website or physically enter the casino, we may collect certain information from you. This includes:

• Personal details such as name, date of birth, and contact information
• Gaming preferences and history
• Information provided when joining the Players Club loyalty program

We use this data to improve your experience at Casino Moose Jaw, provide tailored offers and rewards through our marketing campaigns, and maintain compliance with regulatory requirements.

Use of Collected Data

Collected information is used for:

• Personalized service delivery and tailored promotions
• Improving gaming options and amenities based on visitor preferences
• Meeting regulatory requirements as a provincially licensed casino
• Preventing money laundering and other illicit activities

We will not share your personal data with third parties without your consent, except in cases where required by law or necessary for the purpose of maintaining security.

Data Security

Casino Moose Jaw employs robust measures to protect our visitors' information from unauthorized access. This includes:

• Secure online platforms using industry-standard encryption (HTTPS)
• Regular software updates and backups
• Physical access controls and surveillance

We are committed to protecting your data but acknowledge that no system is entirely secure.

Responsible Gaming

As a responsible gaming operator, we provide resources for guests who may be experiencing difficulties with their gambling habits. This includes:

• Voluntary self-exclusion programs
• Setting deposit limits
• Access to GameSense advisors and other support organizations

If you wish to request assistance or have questions about our responsible gaming features, please contact us at your earliest convenience.

Changes to this Policy

We reserve the right to update and modify this policy as necessary. Any changes will be clearly communicated on our website and made available in a printed format upon request.

By providing us with personal information, you consent to the terms outlined within this privacy policy. If you have any questions or concerns regarding data protection at Casino Moose Jaw, please do not hesitate to contact us using the following address: [insert address]

Your continued use of our services and facilities will be considered acceptance of these policies.

Data Retention

We maintain a records retention period in line with Saskatchewan Gaming Corporation's guidelines. This ensures that we comply with all applicable laws and regulations.

By complying with industry standards, regulatory requirements, and responsible gaming practices, Casino Moose Jaw strives to provide an enjoyable experience for our visitors while safeguarding their personal information.